Forecasting demand using historical sales for staple products, bencmark and market analysis for new products, and Sales and Marketing Promotions/Activities. Running S&OP (Sales & Operations Planning) meetings with cross-functional teams for forecast accuracy. Conducting data analysis to align production, sales, and marketing goals Improving forecasting accuracy with JDA Demand & Fulfillment tools Daily monitoring and updating of stock levels across multiple locations Forecasting quarterly and monthly stock needs based on demand and budgets Managing allocation of products per store, region, or business unit Identifying inventory discrepancies and root cause analysis using SAP & JDA Created Excel Templates for Auto Replenishment, Rolling forecast, Open to Buy Monitoring, ABC Analysis.
End-to-end order processing (approving, updating, canceling, and validating orders) Fraud monitoring (user/address checks, suspicious activity blocking) Coordinating with warehouses to ensure accurate tracking and timely deliveries Quality checks for replacement orders and expedited shipping support Shopify order tracking and reconciliation
Inbound logistics: invoice/packing slip audits, ASN creation, shipment validation Outbound logistics: ensuring fulfillment accuracy, handling returns & replacements Coordinating with vendors and warehouse staff to address discrepancies Reconciliation of overages/missing units and ensuring smooth reverse logistics
Identifying process gaps and recommending solutions for supply chain issues SAP S/4HANA (Sales & Supply Chain module) functional support and error resolution Time and motion studies to optimize store/warehouse operations Team management and cross-department collaboration for efficiency improvements
Communicating with suppliers and vendors to track orders, shipments, and returns Coordinating replacements for damaged, incorrect, or incomplete items Ensuring vendor invoices and packing slips match product catalog (UPC, SKU, item descriptions) Following up on missing units, overages, and shipment discrepancies Building strong vendor relationships to support smooth supply chain operations
Data entry and record management (orders, shipments, and inventory updates) Preparing reports, presentations, and documentation (Excel, Google Sheets, PowerPoint) Email and communication management with internal and external stakeholders Assisting in scheduling meetings, coordinating calendars, and preparing alignment notes Supporting project documentation and process standardization for teams





